Hôpital du Suroît

Note that the following specimens require special tests and are done only at the hospital:

• Lactic acid
• Ammonia
• ACTH
• Aldosterone
• CD4, CD8
• Calcitonin
• Plasma catecholamine
• Viral load
• Cryofibrinogen
• Cryoglobulins
• Malaria smear
• Gastrin
• Venous blood gas
• HLA-B27
• Homocysteine
• Plasma metanephrine
• Renin
• PFA-100 (bleeding time)
• Vitamin C
• Sweat test*
• Lactose tolerance test*
• Xylose tolerance test*
• Glucagon test*

Specimens are collected in room 1-110 on the ground floor.

*Call to make an appointment for these tests only.

At Hôpital du Suroît, we rely on an enthusiastic, autonomous and creative team to provide quality oncology care and services to the general population. We have 12 chemotherapy chairs, and our dedicated team administers close to 4,300 chemotherapy treatments each year.

A multidisciplinary team

The team at the oncology clinic is made up of more than fifteen employees and several healthcare professionals:

• nurses, pivot nurse and nurse clinician, all of whom are involved in the treatments;
• oncology pharmacists and technicians, who prepare the medications;
• social worker;
• nutrition and home care professionals (CLSC), who round out the service offer; close collaboration with various regional organizations and partners;
• volunteers who support the users and their loved ones;
• spiritual care professionals who are available to the users and their loved ones;
• nurse consultant in palliative care, who provides consultations and support for the healthcare staff in palliative and end-of-life care.

We also provide consultations in radiation therapy, although users receive the treatments at the Montreal General Hospital. The community care team (CLSC, family doctor, pharmacist, etc.) also plays a role in providing care, follow-up and support.

Dedicated nurses 

The nurses administer the treatments, in particular the chemotherapy drugs, and answer users’ related questions and concerns.

The pivot nurse plays a key role on the team. They are actively involved in symptom management and, as a result, work closely with family medicine groups (FMGs), general practitioners, and pharmacists throughout the territory. The pivot nurse also assesses the needs of cancer patients and their loved ones and makes sure these needs are met through the necessary treatments and procedures. They support, assist and inform the patient and their family throughout the treatments.

Strong partnerships

In addition to close partnerships, we have agreements with the university networks that give us access to university-level expertise in support of our oncology services.

Medical services

We also provide:

• clinics for families with hereditary cancer syndromes;
• consultation/diagnostic services; 
• surgical oncology services.

If you have chosen to give birth at Hôpital du Suroît, you will be supported by a team known for its professionalism and family-centred approach. The staff at the mother-child centre will make every effort to ensure your baby is born into a climate of harmony and respect. As you welcome your little miracle into the world, we’ll make sure your wishes are respected and that you feel encouraged and supported in all your decisions. Your spouse and loved ones will also have a special place in your birthing experience.

Are you having a high-risk pregnancy? See the High-risk pregnancy (GARE) clinic page. 

Mother-child centre at Hôpital du Suroît

150 rue Saint-Thomas, Salaberry-de-Valleyfield 
450-371-9920, ext. 2146
Go in the main door and take the elevator up to the 5th floor.

To learn more about the visiting hours and the services provided, see Your stay at Hôpital du Suroît.

Because of its geographic location, residents of the Suroît region also go to Hôpital Anna-Laberge.

Birth pavilion at Hôpital Anna-Laberge

200 boulevard Brisebois, Châteauguay
450-699-2425

The diabetes clinic gives classes for diabetics and their families on topics to help them better manage the disease and understand its complications. These classes are given by experienced professionals, including nurses and nutritionists.

Topics include:

• capillary blood glucose testing;
• diet;
• carbohydrate counting;
• taking medication;
• etc.

For more information about the different classes, call the Centre d’enseignement. Talk to your family doctor, who will need to give you a referral.

When should I go to the Emergency department? 

Go to Emergency if your health problems require IMMEDIATE TREATMENT.

If there’s no immediate threat to your health, you’re best to call your family doctor, specialist, local CLSC or Info-Santé (811), or go to a walk-in clinic near you.

The Emergency department is open 24/7

Do you have an urgent health problem? Our Emergency department can provide you with the care and services you need, at all hours of the day and night.

What do I need to know about the Emergency department?

Our medical teams in the Emergency department triage, assess, stabilize, examine and treat patients.

Triage
When you arrive at the Emergency department, a nurse will assess you to determine the urgency of the situation and the level of care you need. Your condition will then be rated on a priority scale. The nurse may reassess you periodically or at your request if your condition changes.

Team

The team is made up of various professionals trained in emergency medicine, who are constantly honing their skills. With access to leading-edge equipment, they are dedicated to making the user’s stay in Emergency as smooth as possible.

Visitors

• The user may only be accompanied by one caregiver.
• Visits are permitted every day from 2 PM to 3:30 PM and from 7 PM to 9 PM.
• Only one caregiver per user is allowed. The caregiver must always be the same person. No additional visitors will be permitted, unless there is a humanitarian reason (end of life).
• The CISSS de la Montérégie-Ouest has the right to stop visits at all time, without prior notice, should the conditions of the Emergency department require it.

Access

Access to the Emergency department is restricted to the user and their family.

Remember

You must have your health insurance card with you at all times. Otherwise, you will have to pay for the care you receive and submit an application for reimbursement to the Régie de l'assurance maladie du Québec.

To learn more about the visiting hours and the services provided, see Your stay at Hôpital du Suroît.

There are no dedicated palliative care beds at Hôpital du Suroît. However, terminally ill patients and their loved ones can count on the services of the medical, nursing and basic care teams, not to mention an occupational therapist, physiotherapist, social worker or spiritual care professional, if needed. Users who do not want to die at home will be referred for admission to one of the dedicated beds on the territory.

See Palliative and end-of-life care (PEOLC) for more information. 

To learn more about the visiting hours and the services provided, see Your stay at Hôpital du Suroît.

Before your appointment, make sure you have: 

• an up-to-date list of your medications;
• your health insurance card;
• your hospital card;
• the list of questions you want to ask; and
• follow the instruction on how to prepare for the procedure.

General medicine 

• Outpatient clinics
• Diabetes
• Geriatrics
• Inpatient general medicine
• General medicine in psychiatry
• Obstetrics and nursery
• Extended care
• Infectious diseases
• Respiratory, cardiovascular and digestive disorders
• Emergency

Specialized medicine

• Cardiology
• Gastroenterology
• Hematology-oncology
• Internal and specialized medicine
• Nephrology
• Neurology
• Oncology
• Respirology
• Intensive care

You can access medical electrophysiology services with a prescription from a family doctor or from the doctor on duty in Emergency.

These include examinations such as:

• electroencephalogram (measurement of the brain’s electrical activity);
• electromyogram (evaluation of muscle and nerve function).

This service is provided in Intensive care or in the outpatient clinics.

During your stay, we will make every effort to accomplish our main mission, which is to take good care of you.

Your admission to the hospital

Admission

When you arrive at the hospital, you or a family member must go to the agreed‑upon place at the scheduled time.

Room choice 

Our hospital has three types of rooms:

• Private rooms with 1 bed;
• Semi-private rooms with two beds;
• Wards with three or four beds.

You are not guaranteed the room you choose at the time of your admission. However, we will try to respect your preference.

Your stay at the hospital

Attentive employees

We know that you may be worried about your stay at the hospital and your health problems. That’s perfectly normal, and we’re sensitive to it. Rest assured that our medical and nursing staff are committed to providing you with quality, compassionate services to take care of what matters most to you: your health.

Information about your health condition

You should designate someone to ask about your health condition and act as the family spokesperson. Only the treating physician is authorized to give out information about your diagnosis and test results.

Important numbers

• General information - 450-371-9920 
• Admission - 450-371-9920, ext. 2216
• Medical Records - 450-371-9920, ext. 2124 
• Assistance and complaints - 450-371-9920, ext. 2280 
• Outpatient Clinics - 450-371-9920, ext. 2520
• Users' Committee - 450-373-4818, ext. 620 
• Accounting - 450-371-9920, ext. 2043 
• Fondation de l’Hôpital du Suroît - 450-377-3667/1-866-210-8623

To learn more about the visiting hours and the services provided during your stay, see Your stay at Hôpital du Suroît

Your discharge from the hospital

The planning for your discharge will begin as soon as you are admitted. Several professionals will work with you to make sure you return home under the best possible conditions.

Discharge procedure

• You, your family or your representative is responsible for arranging your transportation home.
• Once the doctor has discharged you, you must leave the hospital within 1-2 hours.
• If your discharge is scheduled for the next day, you must make the necessary arrangements to leave your room by 10 a.m.
• If you require transportation, make sure to have cash, or a credit or debit card with you to pay the provider. Some companies only accept cash.
• If you decide to leave the hospital against medical advice, you will need to sign a refusal of care form.

When you leave

Important! When you leave the hospital, don’t forget to collect your:

• personal items;
• health insurance card;
• hospital card;
• personal medications;
• prescriptions;
• appointment confirmations.

Insurance and return-to-work forms

Only the treating physician can fill out and sign insurance and return-to-work forms. Make sure you ask them before leaving the hospital.

Hospital fees

At the end of your hospital stay, go to Accounting to inform the clerk that you are being discharged and to settle any bill related to your stay. 
Where: 6th floor, Block B
Office hours: Monday to Friday, from 8 a.m. to 4 p.m. (except holidays) 

Hospital fees are fully covered for Québec residents with a valid health insurance card, with the exception of certain treatments and medical services not covered by the RAMQ. Your doctor will let you know if this is the case. Speak to your insurer about the terms of the reimbursement.

Find out more about the services covered by the RAMQ.

Hôpital du Suroît has outpatient kidney care, nephrology and peritoneal dialysis clinics.

To obtain a summary of your medical record or a specific document from your medical record at one of the CLSCs on the Haut-Saint-Laurent territory, you must:

1. Submit a signed written request using one of the forms below.
2. Send your request to our medical records department:

• Email: archives.suroit.cisssmo16@ssss.gouv.qc.ca
• Fax: 450 371-7454
• Mail: Archives médicales - Hôpital du Suroît 150 rue Saint-Thomas Salaberry-de-Valleyfield (Québec) J6T 6C1

*Note that you can also go to the hospital medical records to make a written request.
 

Request forms

• For requests concerning a deceased person, click here.
  *Don’t forget to include all required documents.

• For any other request, click here.

For any request concerning a person under the age of 14 must be signed by the mother OR the father OR the legal guardian. In compliance with the Act respecting Access to documents held by public bodies and the Protection of personal information, a fee is payable in advance for certain services.
 

How do I get there?

Take the elevator to the basement and turn right. The medical records department is at the end of the corridor. 

Mental health consultations are available at certain points of service in the region. These services, provided by mental health professionals, are intended for people with severe specific problems, such as major depressive disorder, severe adjustment disorder, high risk of suicide, or generalized anxiety disorder.

Here is an overview of the services provided at this facility:

Inpatient psychiatric unit

Before your appointment, make sure you have:

• your health insurance card;
• your hospital card;
• any document provided by your referring doctor;
• your list of medications;
• the list of questions you want to ask.

Services provided 

• Audiology 
• Surgery 
• General surgery
• Internal medicine 
• Microbiology 
• Nutrition
• Ophthalmology 
• ENT 
• Orthopedic surgery 
• Respirology 
• Urology 
• Dermatology
• Vascular surgery

Consultations 

Fax your requisition to 450 373-6389 or drop it off in person at the Outpatient clinics on the 1st floor of Hôpital du Suroît. 

Referral for follow-up with a specialist 

Call the clinic’s direct number during business hours.

• Audiology: 450-371-2811, option 4
• General surgery: 450-371-2811, option 5
• Vascular surgery : 450-371-2811, option 2
• Dermatology: 450-371-2811, option 3
• Colposcopy: 450-371-9920, ext. 2451
• Gastroenterology: 450-371-2811, option 6
• High-risk pregnancy: 450-371-9920, ext. 2451
• Gynecology: 450-371-9920, ext. 2451
• Heart failure: 450-371-9920, ext. 2466
• Internal medicine: 450-371-2811, option 6
• Microbiology: 450-371-2811, option 1
• Nephrology: 450-371-9920, ext. 2323
• Neurology: 450-371-2811, option 6
• Ophthalmology: 450-371-2811, option 3
• ENT: 450-371-2811, option 4
• Orthopedic surgery: 450-371-2811, option 1
• Respirology: 450 371 2811, option 2
• Urology: 450-371-2811, option 2

Unit 3e B is the pediatrics inpatient unit. 

To ensure the children’s safety, we strongly recommend that parents be present for children under age 14.

• The parents are allowed on the unit at all times.
• Special arrangements can be made for one of them to always stay the night with their child.
• Other visitors must comply with the regular visiting hours.

Outpatient consultation and follow-up services are also available in Unit 3e B with a referral from an external pediatrician. 

The staff at the Hôpital du Suroît mother-child centre provides support for grieving parents by referring them to local organizations.

Pour en savoir plus sur ce service, cliquez ICI.

See the Pregnancy follow-up page.

Radiology

Services provided:

• Magnetic resonance imaging (MRI)
• CT scan
• Doppler
• General, obstetric, cardiac ultrasound
• Mammography
• X-ray
• Facet joint injections, arthrography, and foraminal injections under fluoroscopic guidance

Nuclear medicine

Services provided: Examinations to study the structure and function of various organs, such as the heart, brain, bones, kidneys, lungs and liver.

Sleep apnea is a serious disorder that causes your breathing to stop repeatedly while you sleep. These breathing pauses or “apneas” usually last 10 to 30 seconds and can happen many times throughout the night. 

Snoring by itself doesn’t necessarily mean that you have sleep apnea. It is true that loud snoring is common in people with this disorder, but there’s a big difference between simple snoring and sleep apnea.

With a prescription from a doctor, the sleep laboratory can diagnose sleep apnea, manage users with the disorder, and provide appropriate treatment.

If you are scheduled for surgery, Admissions will contact you with the date of your preadmission appointment and the date of your surgery.

You will be seen at our preadmission clinic a few days before the procedure. A nurse will answer your questions and schedule your preoperative examinations, where applicable.

To make your stay easier, we recommend you read these tips and instructions before you arrive at the hospital.

The day before your surgery

Time of the surgery

Make sure you’re available to receive the call confirming your surgery time. If your surgery is scheduled for the morning, arrive at 6:45 a.m. If it’s scheduled for the afternoon, arrive at 12 p.m.

Report any change in your health condition to the preadmission nurse: flu, cough, fever, cold, sore throat, urinary tract infection, skin abscess, late period (could indicate a pregnancy), or any other change.

Make sure to show up on time for your appointment; if you can’t make it, let the preadmission department know (ext. 2150) at least 48 hours in advance.

Preparing yourself, body and mind

• Do the preparations requested by your surgeon, where applicable.
• Since you need to be fasting, follow the instructions given during the preadmission appointment (recommendations about medications, eating and drinking).
• Maintain a positive attitude and talk about your concerns with a family member or trusted friend. Get a good night’s sleep.
• Don’t do any strenuous activity. Instead, rest, relax and take naps.
• Take a shower or bath to clean your skin and prevent infections.
• Avoid coffee and alcohol.
• Establish your recovery plan, including the help you’ll need with your personal hygiene, meals and housework.

Support person

Make sure a responsible person is with you on the day of the surgery and stays with you the first night.

What to pack in your suitcase

• Your health insurance card
• Your hospital card
• Your usual medications, in their original containers, including over-the-counter medications and natural products
• A robe and non-skid slippers
• Clothing that’s easy to put on and appropriate for your type of surgery
• Cases for your dentures, eyeglasses and contact lenses, where applicable
• Tissues

Do not bring any jewelry or valuable items with you to the hospital.

Important

After the surgery, you will need to avoid moving around as much as possible. If the drive home is longer than an hour, arrange to stay overnight somewhere near the hospital.

If you’ve had general or regional anesthesia, you cannot drive for 24 hours after the surgery.

The day of your surgery

When you get up

• Do not eat or drink anything.
• Take your usual medications with a sip of water, EXCEPT for the ones indicated by the preadmission nurse.
• Take a bath or a shower. Do not apply makeup or nail polish, as this will prevent the surgeon from monitoring your skin colour during the procedure.
• Remove jewelry, contact lenses, hair clips and body piercings.

When you get to the hospital

• Arrive at the scheduled time in Day Surgery (you must be fasting), accompanied by a family member or friend.
• When you arrive, inform the nurse of any change in your health condition.

Next steps

• The Day Surgery nurse will admit you and answer your questions, then complete the preparations for the surgery and fill out your medical record.
• An attendant will bring you to the operating block.
• After the surgery, you will be taken to Day Surgery or to your room, where we will take care of you until you are discharged.

For more information about the visiting hours and services offered, visit the page entitled Your stay at Hôpital du Suroît

After the surgery

Your discharge

You can leave the hospital as soon as your condition is stable. A nurse will give you the standard recommendations for your health condition and type of surgery.

Make sure you have:

• your health insurance card and hospital card;
• the prescriptions and recommendations from your doctor;
• your personal medications;
• the details of your next doctor’s appointment;
• a number to call in case of a medical emergency.

Pain and pain killers

You will be given pain killers after the surgery. If you are in pain, don’t hesitate to tell the nursing staff. Proper pain relief is important to your recovery process. We encourage you to get up quickly to avoid postoperative complications.

Recovery

Your surgeon and the nursing staff will give you information about your recovery. If you have any questions or concerns, do not hesitate to talk to them.