Hôpital Anna-Laberge

At Hôpital Anna-Laberge, we rely on an enthusiastic, autonomous and creative team to provide quality oncology care and services to the general population. We have 15 chemotherapy chairs, and our dedicated team administers close to 4,600 chemotherapy treatments each year.

A multidisciplinary team

The team at the oncology clinic is made up of more than fifteen employees and several healthcare professionals:

• nurses, pivot nurse, nurse clinician, all of whom are involved in the treatments;
• oncology pharmacists and technicians, who prepare the medications; 
• social worker;
• nutrition and home care professionals (CLSC), who round out the service offer;
• close collaboration with various regional organizations and partners;
• volunteers who support the users and their loved ones;
• spiritual care professionals who are available to the users and their loved ones;
• nurse consultant in palliative care, who provides consultations and support for the healthcare staff in palliative and end-of-life care.

We also provide consultations in radiation therapy, although users receive the treatments at the Montreal General Hospital. The community care team (CLSC, family doctor, pharmacist, etc.) also plays a role in providing care, follow-up and support.

Dedicated nurses

The nurses administer the treatments, in particular the chemotherapy drugs, and answer users’ related questions and concerns.

The pivot nurse plays a key role on the team. They are actively involved in symptom management and, as a result, work closely with family medicine groups (FMGs), general practitioners, and pharmacists throughout the territory. The pivot nurse also assesses the needs of cancer patients and their loved ones and makes sure these needs are met through the necessary treatments and procedures. They support, assist and inform the patient and their family throughout the treatments.

Strong partnerships

In addition to close partnerships, we have agreements with the university networks that give us access to university-level expertise in support of our oncology services.

Medical services

We also provide:

• clinics for families with hereditary cancer syndromes;
• consultation/diagnostic services; 
• surgical oncology services.

If you have chosen to give birth at Hôpital Anna-Laberge, you will be supported by a team known for its professionalism and family-centred approach. The staff at the birth pavilion will make every effort to ensure your baby is born into a climate of harmony and respect. As you welcome your little miracle into the world, we’ll make sure your wishes are respected and that you feel encouraged and supported in all your decisions. Your spouse and loved ones will also have a special place in your birthing experience.

Are you having a high-risk pregnancy? See the High-risk pregnancy (GARE) clinic page. 

To learn more about the visiting hours and the services provided, see Your stay at Hôpital Anna-Laberge.

Birth pavilion at Hôpital Anna-Laberge

200 boulevard Brisebois, Châteauguay
450-699-2425, ext. 2463

Because of its geographic location, residents also go to Hôpital du Suroît.

Mother-child centre at Hôpital du Suroît

150 rue Saint-Thomas, Salaberry-de-Valleyfield 
450-371-9920, ext. 2146
Go in the main door and take the elevator up to the 5th floor.

One-on-one teaching is also available on Thursdays and Fridays, from 1 p.m. to 4 p.m., with a referral from a doctor.

Individual follow-up with the doctor, nurse or nutritionist is available with a referral. These meetings take place a few times a year, as needed.

When should I go to the Emergency department? 

Go to Emergency if your health problems require IMMEDIATE TREATMENT.

If there’s no immediate threat to your health, you’re best to call your family doctor, specialist, local CLSC or Info-Santé (811), or go to a walk-in clinic near you.

The Emergency department is open 24/7

Do you have an urgent health problem? Our Emergency department can provide you with the care and services you need, at all hours of the day and night.

What do I need to know about the Emergency department?

Our medical teams in the Emergency department triage, assess, stabilize, examine and treat patients.

Triage
When you arrive at the Emergency department, a nurse will assess you to determine the urgency of the situation and the level of care you need. Your condition will then be rated on a priority scale. The nurse may reassess you periodically or at your request if your condition changes.

Team

The team is made up of various professionals trained in emergency medicine, who are constantly honing their skills. With access to leading-edge equipment, they are dedicated to making the user’s stay in Emergency as smooth as possible.

Visitors

• The user may only be accompanied by one caregiver.
• Visits are permitted every day from 2 PM to 3:30 PM and from 7 PM to 9 PM.
• Only one caregiver per user is allowed. The caregiver must always be the same person. No additional visitors will be permitted, unless there is a humanitarian reason (end of life).
• The CISSS de la Montérégie-Ouest has the right to stop visits at all time, without prior notice, should the conditions of the Emergency department require it.

Access

Access to the Emergency department is restricted to the user and their family.

Remember

You must have your health insurance card with you at all times. Otherwise, you will have to pay for the care you receive and submit an application for reimbursement to the Régie de l'assurance maladie du Québec.

To learn more about the visiting hours and the services provided, see Your stay at Hôpital Anna-Laberge

Hôpital Anna-Laberge has an 8-bed palliative care unit. In this transition unit, the attending team consults with the patients and their loved ones to identify the needs of users who are nearing the end of their life.

See Palliative and end-of-life care (PEOLC) for more information. 

To learn more about the visiting hours and the services provided, see Your stay at Hôpital Anna-Laberge

Before your appointment, make sure you have: 

• an up-to-date list of your medications;
• your health insurance card;
• your hospital card;
• the list of questions you want to ask; and
• follow the instruction on how to prepare for the procedure.

General medicine

• Outpatient clinics
• Diabetes
• Geriatrics
• Inpatient general medicine
• General medicine in mental health
• Birth pavilion
• General medicine in rehabilitation
• Extended care
• Infectious diseases
• Respiratory, cardiovascular and digestive disorders
• Emergency

Specialized medicine

• Cardiology
• Dermatology
• Gastroenterology
• Hematology-oncology
• Internal and specialized medicine
• Neurology
• Oncology
• Mental health
• Respirology
• Rheumatology and allergy
• Intensive care

For more information, visit: 

• Inpatient services in the short-term geriatric unit (UCDG)
• Specialized geriatric outpatient services

Our hospital has 201 short-stay beds and more than 214 doctors and pharmacists, including 87 general practitioners, 116 specialists and 13 pharmacists. We provide uninterrupted high-quality care suited to your medical condition. We will be happy to serve you. As a user, you are our top priority.

During your stay, we will make every effort to accomplish our main mission, which is to take good care of you.

Admission

When you arrive at the hospital, report to the Admission office, to the left of the main entrance behind the receptionists: “ADMISSION.” 
Office hours: Monday to Friday, from 7:45 a.m. to 12 p.m., and 1 p.m. to 3:30 p.m. (except holidays)

Room choice

Our hospital has three types of rooms:

• Private rooms with 1 bed;
• Semi-private rooms with two beds;
• Wards with four beds.

You are not guaranteed the room you choose at the time of your admission. However, we will try to respect your preference. During your hospital stay, you can always change your mind by filling out the “Modification du choix de chambre” (Room change) form.

Personal items

Do not wear and/or bring:

• jewelry;
• body piercing(s);
• valuables;
• a large amount of cash.

Valuables

Hôpital Anna-Laberge is not responsible for the loss or theft of your personal items, including your hearing aids, dentures and glasses. We recommend you give your valuables to a family member to keep for you.

Parking

Parking pay stations are located at the main and Emergency department entrances. 

To learn more about the visiting hours and the services provided, see Your stay at Hôpital Anna-Laberge.

Your stay at the hospital

Attentive employees

We know that you may be worried about your stay at the hospital and your health problems. Rest assured that our medical and nursing staff are committed to providing you with quality, compassionate services to take care of what matters most to you: your health.

Information about your health condition

You should designate someone to ask about your health condition and act as the family spokesperson. Only the treating physician is authorized to give out information about your diagnosis and test results.

Important numbers

• General information - 450-699-2425
• Admission - 450-699-2633
• Medical Records (HAL) - 450-699-2425, ext. 4178
• Assistance and complaints - 450-699-2425, ext. 2462
• Volunteer service - 450-699-2425, ext. 4167
• Outpatient clinics - 450-699-2464
• Users’ Committee - 450-699-2425, ext. 2521
• Accounting - 450-699-2425, ext. 4071
• Fondation Anna-Laberge - 450-699-2703

Your discharge from the hospital

Discharge procedure

Your doctor must sign your hospital discharge form. In general, the document is signed 24 hours before your discharge. You must leave your room by 10 a.m. However, once the doctor has discharged you, you may leave the hospital at any time. Make sure you have an adult support person to help you get home.

Hospital fees

At the end of your hospital stay, go to Accounting to inform the clerk that you are being discharged and to settle any bill related to your stay. 

Where: near the main and Emergency department entrances
Office hours: Monday to Friday, from 7:45 a.m. to 12 p.m., and 1 p.m. to 3:30 p.m. (except holidays)

Hospital fees are fully covered for Québec residents with a valid health insurance card, with the exception of certain treatments and medical services not covered by the RAMQ. Your doctor will let you know if this is the case. Speak to your insurer about the terms of the reimbursement.

For more information about the services covered, visit the RAMQ website.

Day medicine

This service is available by referral from a doctor or a health professional, usually after a hospital stay or by appointment. Day medicine includes a range of services, including examinations, treatments, clinical monitoring, teaching, and short-, medium- or long-term follow-up. These services may be provided in a single day or over several days to users whose health condition is stable enough for them to return home between appointments.

Post-hospitalization follow-up

Were you recently discharged from the hospital? Did you know there is a team available to answer your questions and address your concerns about your health, and also to coordinate the follow-up you need to help you recover and avoid another hospital stay or trip to the emergency department? It is a telephone helpline staffed by a hospital nurse : 1 844 928-9312

• The line is open Monday to Friday, from 9 a.m. to 5 p.m. 
• This service is available for 30 days after you are discharged. 
• In an emergency, call 911.

For more information, please refer to the page.

To obtain a summary of your medical record or a specific document from your medical record at one of the CLSCs on the Haut-Saint-Laurent territory, you must:

1. Submit a signed written request using one of the forms below.
2. Send your request to our medical records department:

• Email: archives.jr.cisssmo16@ssss.gouv.qc.ca
• Fax: 450 699-2510
• Mail: Archives médicales - Hôpital Anna-Laberge 200 boulevard Brisebois Châteauguay (Québec) J6K 4W8

*Note that you can also go to the hospital medical records to make a written request.
 

Request forms

• For requests concerning a deceased person, click here.
  *Don’t forget to include all required documents.
   
• For any other request, click here.

For any request concerning a person under the age of 14 must be signed by the mother OR the father OR the legal guardian. In compliance with the Act respecting Access to documents held by public bodies and the Protection of personal information, a fee is payable in advance for certain services.

How do I get there?

Take the elevator to the basement and turn right. The medical records department is at the end of the corridor. 

Mental health consultations are available at certain points of service in the region. These services, provided by mental health professionals, are intended for people with severe specific problems, such as major depressive disorder, severe adjustment disorder, high risk of suicide, or generalized anxiety disorder.

Here is an overview of the services provided at this facility:

Inpatient psychiatric unit

Before your appointment, make sure you have:

• your health insurance card;
• your hospital card;
• any document provided by your referring doctor;
• your list of medications;
• the list of questions you want to ask.

Services provided

• Anticoagulation therapy
• Cardiology
• General surgery
• Plastic surgery
• Thoracic surgery
• Vascular surgery
• Emergency follow-up (Clinique Relance)
• Gastroenterology 
• Internal medicine
• Microbiology
• Neurology
• Ophthalmology: 450-699-2508
• ENT
• Orthopedic surgery
• Pediatrics
• Respirology
• Urology
• Diabetes
• Dermatology

Unit 1e Ouest provides general and surgical care and services to pediatric users (aged 0-18).
However, when a user requires ultraspecialized care, there are two service corridors available:

• Hôpital Anna-Laberge to CHU St-Justine
• Hôpital du Suroît to Montreal Children’s Hospital

The Médecine ouest unit is the pediatrics inpatient unit. Children are admitted to the unit under the responsibility of a pediatrician or a surgeon.
To ensure the children’s safety, we strongly recommend that parents be present for children under age 14.

• The parents are allowed on the unit at all times.
• Special arrangements can be made for one of them to always stay the night with their child.
• Other visitors must comply with the regular visiting hours.

Outpatient consultation and follow-up services are also available from the Day hospital with a referral from a pediatrician. 

Le personnel de l'hôpital Anna-Laberge soutient les parents endeuillés lors de la sortie de l’hôpital et offre des services multidisciplinaires pour répondre aux besoins des familles en plus de travailler étroitement avec les organismes du milieu.

Pour en savoir plus sur ce service, cliquez ICI.

See the Pregnancy follow-up page.

Services provided:

• Magnetic resonance imaging (MRI)
• CT scan
• Doppler
• Ultrasound
• Mammography
• X-ray
• Simple extremity x-ray
• Facet joint injections and arthrography under fluoroscopic guidance

How can I access this service?

• Show up on-site at the times indicated (without an appointment) for general x‑rays only.
• Call the clinic to make an appointment.
• Send a requisition by mail, email or fax.

If you are scheduled for surgery, you will be seen at our preadmission clinic a few days before the procedure. A nurse will answer your questions and schedule your preoperative examinations, where applicable.

The Admissions department will then contact you with your surgery date.

To make your stay easier, we recommend you read these tips and instructions before you arrive at the hospital.

The day before your surgery

Time of the surgery

Make sure you’re available to receive the call confirming your surgery time. We start making calls at 10 a.m. If you still haven’t received a confirmation by 3 p.m., call the operating block to find out what time you need to arrive at the hospital.

Report any change in your health condition: flu, cough, fever, cold, sore throat, urinary tract infection, skin abscess, late period (could indicate a pregnancy), or any other change.

Make sure to show up on time for your appointment; if you can’t make it, let the receptionist know at least 48 hours in advance. You will be put at the end of the waiting list, out of courtesy for the people ahead of you.

Preparing yourself, body and mind

• Do the preparations requested by your surgeon, where applicable.
• Since you need to be fasting, do not eat or drink anything after midnight, including liquids, water, food, gum, and cigarettes. Eat an early supper and avoid greasy foods.
• Do not take aspirin or any medications that contain it.
• Maintain a positive attitude and talk about your concerns with a family member or trusted friend. Get a good night’s sleep.
• Don’t do any strenuous activity. Instead, rest, relax and take naps.
• Take a shower or bath to clean your skin and prevent infections.
• Follow the treatment and medications prescribed by your doctor, but pay attention to your symptoms.
• Avoid coffee and alcohol.
• Establish your recovery plan, including the help you’ll need with your personal hygiene, meals and housework.

Support person

Make sure a responsible person is with you on the day of the surgery and stays with you the first night.

What to pack in your suitcase

• Your health insurance card
• Your hospital card
• Your usual medications, in their original containers, including over-the-counter medications and natural products
• A robe and non-skid slippers
• Clothing that’s easy to put on and appropriate for your type of surgery
• Cases for your dentures, eyeglasses and contact lenses, where applicable
• Tissues

Do not bring any jewelry or valuable items with you to the hospital.

Important

After the surgery, you will need to avoid moving around as much as possible. If the drive home is longer than an hour, arrange to stay overnight somewhere near the hospital.

If you’ve had general or regional anesthesia, you cannot drive for 24 hours after the surgery.

The day of your surgery

When you get up

• Do not eat or drink anything.
• Take your usual medications with a sip of water, EXCEPT for diabetes medications (e.g., Glucophage, Diabeta, etc.), medications that contain aspirin (e.g., Entrophen, Asaphen, etc.), and anticoagulants (e.g., Coumadin, etc.).
• Take a bath or a shower. Do not apply makeup or nail polish, as this will prevent the surgeon from monitoring your skin colour during the procedure.
• Remove jewelry, contact lenses, hair clips and body piercings.

When you get to the hospital

• Arrive at the scheduled time at Admissions (you must be fasting), accompanied by a family member or friend.
• When you arrive in the surgical unit, inform the nurse of any change in your health condition.

Next steps

• The intake nurse will admit you and answer your questions, then complete the preparations for the surgery and fill out your medical record.
• An attendant will bring you to the operating block.
• After the surgery, you will be taken to your room, where we will take care of you until you are discharged.

For more information about the visiting hours and services offered, visit the page entitled Your stay at Hôpital Anna-Laberge

After the surgery

Your discharge

You can leave the hospital the same day as your surgery, as soon as your condition is stable. A nurse will give you the standard recommendations for your health condition and type of surgery.

Make sure you have:

• your health insurance card and hospital card;
• the prescriptions and recommendations from your doctor;
• your personal medications;
• the details of your next doctor’s appointment;
• a number to call in case of a medical emergency.

Pain and pain killers

You will be given pain killers after the surgery. If you are in pain, don’t hesitate to tell the nursing staff. Proper pain relief is important to your recovery process. We encourage you to get up quickly to avoid postoperative complications.

Recovery

Your surgeon and the nursing staff will give you information about your recovery. If you have any questions or concerns, do not hesitate to talk to them.

If necessary, we will contact the home care team at your CLSC to arrange for you to receive postoperative care and services at home.

The family planning clinic at Hôpital Anna-Laberge provides the following services: 

1. Abortion up to 14 weeks of pregnancy
   The abortion can be surgical (by D&C, or dilation and curettage) or medical (by taking medication at home), depending on the case. 
   • Pre-abortion appointments are available weekly with the nurse clinician, who will give you all the information you need.
   • You will then be given a second appointment for a surgical abortion, if that is the option you chose. 
   • You can meet with a social worker on request. 

2. Contraception
   All forms of contraception are available: the pill, IUD (insertion or removal), birth control implants, etc. 
    
3. Testing and treatment for sexually transmitted and blood-borne infections (STBBIs) 
    
4. Emergency contraception (medication or IUD) 

Cost

No cost with the health insurance card. Free, confidential, no prescription required.

Support

You are allowed to be accompanied in the procedure room by a person of your choice.

Are you a high school student?

You can also speak to:

• the CLSC nurse who works at your school;
• the psychosocial intake department at your local CLSC.