CLSC Kateri

The CISSS de la Montérégie-Ouest provides several services to help people with a loss of autonomy stay at home for as long as possible. A needs assessment is required and is periodically reviewed.

Visit the At-home support - people with a loss of autonomy page to learn more about the services provided.

The blood test and sampling centers by appointment only through Clic Santé for all of our facilities.

Pertussis test

Specimens for the pertussis test are collected at the CLSC’s Nursing Care Clinic (NCC) with a referral.

As part of the follow-up after your baby’s birth, one of our nurses will provide you with breastfeeding support starting at the first home visit and for as long as you need it.

Services are also available at the CLSC’s breastfeeding clinic or newborn clinic. In addition, community-based breastfeeding support services are provided by Amitié Matern’elle.

A nurse or a psychosocial team is available to help you, guide you, support you and answer your questions. At any stage of your disease, they will be able to:

• give you information about the disease, and its treatment and consequences;
• refer you to other healthcare professionals or community resources that could better meet your needs;
• help you organize the care and services offered to you;
• support you in coping with the disease.

Consultation, support and follow-up

From the time you’re diagnosed with cancer or told that your cancer is back, the pivot nurse at your treatment centre will be there to guide you through your treatments and give you the services you need. After that, you will be transferred to our care teams for follow-up.

Consult the Community organizations page.

You are not alone! 

Do you feel like there’s no solution to your problems? Do you feel sad, upset, drained, and mentally or even physically overwhelmed? Are you having a hard time sleeping and thinking about putting an end your suffering?

Rest assured that help is out there and that there are people willing to listen.

Services are available from Monday to Friday, 8 a.m. to 4 p.m., at the CLSC Kateri.

Our partners are also there for you!

You can call the crisis and suicide prevention centres La Maison sous les arbres at 450-699-5935 (Châteauguay) or Le Tournant at 450-371-2820 (Suroît) at any time, 24 hours a day, 7 days a week.

No matter what your age, you can call the provincial suicide prevention hotline at any time at 1-866-APPELLE (277-3553). They will refer you to the appropriate resources, services and professionals.

Young people who need someone to talk to can also get help by calling Tel‑jeunes at 1-800-263-2266 or Kids Help Phone at 1-800-668-6868.

For more information, visit the Flu vaccine (influenza) page.

Do you have doubts or questions about intellectual disability (ID) or autism spectrum disorder (ASD)? Do you need support?

Contact the psychosocial intake department at your local CLSC, which will analyze your needs and refer you to the relevant services.

What is an intellectual disability?

Intellectual disability is a disability characterized by significant limitations both in intellectual functioning and in adaptive behaviour, which covers a range of everyday social and practical skills. The impairments appear before age 18.

What is autism spectrum disorder?

Autism spectrum disorder is a neurodevelopmental disorder that significantly affects social interaction, communication and behaviour. It also manifests in the form of atypical behaviours and the development of narrow or extreme interests in specific topics. People with ASD are a highly heterogeneous group; depending on the type of impairment, they will need different types of support.

CLSC Kateri offers consultations by appointment only. Please call to make an appointment.

To obtain a summary or a specific document from your medical record, you must:

1. Submit a signed written request using one of the forms below.
2. Send this request to our medical records department at the CLSC:

• Email: archives.clscjr.cisssmo16@ssss.gouv.qc.ca
• Fax: 450-444-6276
• Mail: Service des archives médicales, 90, boulevard Marie-Victorin, Candiac, QC, J5R 1C1 

*Please note that you can also submit a written request at the CLSC’s front desk. 

Request forms

• To request a vaccination record, click here 
  *Don’t forget to include a copy of your health insurance card.
• For requests concerning a deceased person, click here
  *Don’t forget to include all required documents.
• For any other request, click here

*Don’t forget to include a copy of your health insurance card.

IMPORTANT: Make sure to fill out all fields, and sign and date the form.

All requests concerning a person under the age of 14 must be signed by the mother OR the father OR the legal guardian. In compliance with the Act respecting Access to documents held by public bodies and the Protection of personal information, a fee is payable in advance for certain services.

Call the CLSC to make an appointment.

Make sure to check the schedule during holidays.

Nutrition services are provided by nutritionists and dietetic technicians to young people under age 18 or pregnant women.

Nutrition counselling and assessments are intended to help the target population adopt healthier eating habits in order to improve or maintain an optimal level of health.

The following are the main reasons people seek out nutrition counselling:

• Children or young people under age 18 who need a diet due to a health problem (failure to thrive, obesity, food allergy or intolerance, food refusal, or gastrointestinal tract problem) or who need advice about following a vegan or vegetarian diet;

• Young pregnant woman in a difficult situation due to age or finances: OLO nutritional support program (eggs, milk, orange juice);

• Prenatal and postnatal follow-up for vulnerable clientele;

• Pregnant women with a health problem: gestational diabetes, low weight gain, high cholesterol, high blood pressure;

• Prenatal meetings: food component;

• Counselling in schools to help children develop healthy eating habits;

• Counselling in community organizations;

Group or individual counselling and follow-up are offered and are predominantly interdisciplinary.

The CLSC staff, in close conjunction with community organizations, provides support for grieving parents after they have left the hospital and offers multidisciplinary services to meet families’ needs.

A nurse will provide you with follow-up tailored to your needs and those of your baby:

• breastfeeding support;
• advice on your baby’s development;
• advice on your baby’s care and feeding;
• referral for a psychosocial intervention;
• referral to a community resource.

In addition to follow-up by a nurse, you can request help at any time by calling your local CLSC.

Types of problems managed by the general social services team

• Adjustment problems or disorders related to life events or stages (e.g., bereavement, illness, separation, financial, family or marital problems, etc.)
• Crisis situation
• Symptoms of anxiety, depression and/or obsessive-compulsive disorder
• Relational problems (the intervention targets the psychosocial factors that impact the person’s life)
• Behavioural problems and their consequences (e.g., aggression, addiction, etc.)
• Stable mental health disorders with occasional psychosocial needs
• Eating disorders
• Conjugal violence, sexual assault victims, etc.

See: Psychosocial services - Service offer

If you have a driver’s license

Go to a Régie de l'assurance maladie du Québec (RAMQ) outlet with all the required documents, including the renewal notice for your health insurance card.

If you don’t have a driver’s license

If the renewal period expired less than six months ago and you have an appointment with a doctor in the next few days, go to your local CLSC to have your application authenticated; you must bring two pieces of identification and a recent photo that meets the RAMQ criteria.

Photo criteria

• colour photo taken in the past six months (date stamped on the back)
• white background
• front view of head and top of shoulders (head must be uncovered)
• 43 mm x 54 mm (1 11/16 inches x 2 1/8 inches)

An adult vaccination clinic (age 17 and over) is offered. Call the CLSC for more information and to make an appointment.

Emergency vaccination

Do you need a vaccine that’s not on Québec’s regular immunization schedule? Call your CLSC for more information.

We offer vaccination services for children aged 2 months to 5 years. Our vaccines cover diphtheria, pertussis, tetanus, poliomyelitis, serious Hib infections, hepatitis B, rotavirus, pneumococcus, measles, rubella, mumps, type C meningitis, influenza and chickenpox.

To make an appointment and consult the vaccination schedules, visit monvaccin.ca.

Consult the youth clinic

• Are you between the ages of 12 and 24?
• Do you have questions about sexuality, birth control, your love life, or your relationships with your friends or parents?
• Are you pregnant?
• Do you feel alone or self-conscious, and want to talk to someone about it?
• Do you have thoughts of suicide?

Help and support are never very far away.

Free and confidential services

Parental consent is required for children under age 14.

At your school

There are several people who can help you at your school, including the nurse, social worker, specialized educator, psychologist, and remedial teacher, among others.

Youth centres

There are several youth centres in your region. You’ll meet other young people there who are just like you—new friends you can talk to and confide in. You’ll also find people who are always willing to listen if you feel the need to open up.